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Showing posts with label Miscellaneous. Show all posts
Showing posts with label Miscellaneous. Show all posts

The Lohdown: BREAKING NEWS – iDRIVE NO LONGER SUCKS

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It was an idea so simple, so elegant, yet so powerful it was to change the way the world interacted with the automobile. It flew in the face of modern convention, which said more (buttons/switches/knobs) equals better. It was the concept of “one dial to rule them all,” and it was supposed to free up consoles, fingers, and minds. It would not only create a more beautiful and serene driving environment, it would invigorate the drive itself.


It was iDrive, and when it was unleashed upon the world in 2001 it was…a total disaster.




How badly was iDrive received? Well, the horror stories are the stuff of legend. In the years since it was launched, we’ve seen bile-filled post upon bile-filled post on various blogs and forums. More modern evidence can be found on the social network Facebook, where a group devoted to fans of iDrive fans has a whopping two members.

Conceptually, iDrive was elegant and original, and spawned a host of (mainly Japanese) imitators. The problem was its user interface (UI) was poorly designed and executed. Many of its imitators quickly managed to surpass it.

What was the root of the problem? Beyond specific UI concerns, the main issue was that the system simply asked too much of the user. In its first iteration, iDrive required a level of patience and effort beyond what most BMW owners (or American car drivers in general) were willing to provide.

So how did BMW get it so wrong? How could they fail to see the yawning gap between the iDrive system and the end user? My theory: BMW’s stubborn, independent mindset and a cultural difference between Germany and the rest of the world contributed to iDrive’s systemic failure.

As one of the smaller auto manufacturers in the world, BMW thinks very differently about the fundamentals of the car. You see it the kinds of vehicles it produces (like the X6) and the way its cars perform (such as the 3 Series). BMW’s approach is often uncompromising -- which can lead to extraordinary successes (like the M3). Unfortunately, stubborn, independent thinking can sometimes get it wrong -- catastrophically in some cases. Think Toyota or GM would let a system like iDrive version 1.0 get out of a focus group? Not a chance.

Then there's the cultural difference. A Mercedes-Benz engineer once explained to me how the German owner is very different from his counterparts around the world. In Germany, everything regarding automobiles (and beer and sausage making for that matter) is taken very seriously. You need only look at autobahn-lane discipline and how many months and euros it takes to get a German driver’s license as evidence.

The engineer went on to say that the average German car buyer reads the entire manual after purchase. Every single page -- as though it were Goethe. Not just the vehicle manual either. All accessory manuals – including the mini-telephone book that tells him how to operate every feature of iDrive.

I don’t know how true that is, but I do know that few of my fellow Americans do the same -- for anything they purchase. How many of you read the manual for your latest smart phone or digital camera, let alone for your new car?

No, we Americans can’t be bothered. For us, it has to be simple to use and easy to understand -- from the moment we make a call, snap a photo, or put the key in the ignition. We have a low threshold and absolutely zero patience for this kind of stuff. After all, it’s just a car, right?

That difference in attitude, combined with BMW’s dogmatic approach to the iDrive UI created the massive headaches that plagued iDrive from the beginning. Simply put, the system required too much effort from the user to perform even the most basic tasks -- like changing the radio station. And for more complicated operations -- forget about it. But I digress. I’m not here to further bash a system that's taken more shots in the last eight years than W. Let’s talk about the newly updated system. Recently, I had the chance to futz around with a BMW 3 Series diesel equipped with the new system.

Now I’m not going go into all the specific ways iDrive has been improved. That would require reading the manual, and who has time for that? (See how I did that?) No, I’m just going to give you a straight-up American rundown on the system – which means, what I learned by fiddling around with it as I drove home.

Longer, wider - beautiful view.


The first thing I noticed is how w-i-d-e the new screen is. It’s been some time since I’ve been in a newer 3 Series BMW, but at about 8.5 inches across and 3.5 inches tall, this screen is significantly larger than the one in the X5 I drove around couple weeks ago. It appears crisper too, but that may just be function of its wider viewing angle.

Menu, CD, Radio, Nav, Tel, where is the awesome button?


More significant are the collection of buttons now situated around the controller dial. Recall that the first generation system featured only the large, smooth, spun aluminum dial that could be rotated, toggled, and depressed in nearly every direction. The dial also featured haptic feedback -- which meant it resisted spinning or toggling in certain directions, depending on the menus available. In subsequent updates to iDrive, BMW removed the haptic feedback and reduced the number of directions the controller could be toggled (from eight to four). Engineers then added a “menu” button -- which seemed the clearest acknowledgment by the company that the system was flawed. One dial to rule them all became one dial (and a button).

BMW iDrive, now with buttons!
Do more buttons = more functionality?


The new system adds several more buttons, including CD, Radio, Menu, Tel, Nav, Back, and Option. The addition of these little black chiclets makes the system perform substantially better. Why? I’ll get to it in a minute, but the keywords are: multiple pathways.

It spins, it toggles, it slices, it dices!


Back to the controls: The multifunction dial is still on the center console between the seats, where it's easily manageable -- but the look and feel are different. It's now a smaller controller dial -- a rubber-covered metal ring that rotates around a black composite hub. On top of this hub are four clearly marked arrows pointing forward, back, left, right. These may sound like tiny details, but they are important reminders about what the dial can do. The first-generation dial could be rotated and depressed as well as toggled in eight directions. Problem was, when combined with an inscrutable onscreen UI, this multitude of options was hardly intuitive and often forgotten in fits of frustration. These simple visual indicators now leave no doubt.

Easier to navigate main menu screen


At the heart of the system upgrade is the new main menu. Remember the old menu screen with its color coding and seemingly simple layout (Communication/Up, Climate/Left, Entertainment/Down, Car Data/Right)? Remember how confusing it was to go between the four different menus or simply find that home screen, especially after getting buried in a few layers of submenus? Well BMW has developed a cure -- a new vertical arrangement of the categories that requires a simple spin of the dial for selection.

Toggle left, toggle right.  Now more bouncing around.


Once selected, the menu expands to the right -- and stays that way. Navigating between menus and submenus is now easily achieved by a simple right-left/east-west toggle of the dial -- for every category. A visual reminder is always on screen (with only the east/west arrows highlighted) and corresponds nicely with the dial under your fingertips. You pick this all up within the first few seconds of diddling with the system -- no more guessing which way to toggle the dial.

Menu is back with a posse of other buttons


If you do get lost and want to jump back to where you started, simply toggle the dial to left until you’re there, or hit the back button below the dial, or punch the menu button just above the dial. It sounds redundant, but it really offers the user more pathways to do the destination. No more toggling or spinning the dial aimlessly (or fighting against some unseen force). Things get even easier if you know clearly what you want to do. If you aim to make a call, tune the radio, or figure out where you are -- just hit the appropriate button and get started.

This is one of the main strengths of the new system -- I call it multiple pathways, which means the ability to do the same thing several different ways. In older versions of iDrive, the chief trip-up was that it always seemed there was only one way to do things, one script to follow when accessing certain subsystems or getting to a desired submenus. Changing radio stations, for example, required toggling down from the menu screen, then over to the radio submenu, then the proper tuning mode before you could begin spinning the dial.

In the new setup, you simply hit a button to take you the radio screen (which is a shortcut of two steps) and begin tuning. Again, it may not sound like much, but it’s a definite improvement, particularly for this short attention span, I-want-it-now, YouTube generation.

Nav input is better, but still needs more flexibility


Now the improvements I’ve mentioned are just the beginning as far as the new iDrive is concerned. As I said -- I didn’t read the manual, I simply dove right in and started punching buttons and spinning the dial like any American owner would. So far, I’ve found iDrive vastly improved. Of course, others will disagree.

Editor-in-chief MacKenzie is one. He believes the first iDrive was best and that it has been dumbed down significantly with the removal of the haptic feedback and addition of all these buttons. In his opinion, the system now requires visual feedback -- to confirm an onscreen menu or to select the right button -- which means eyes off the road.

Perspective view is nice


I disagree. I think over time, any system, whether it utilizes haptic or visual feedback, can be learned and memorized so that it is second nature. Further, I think this new iDrive makes it far easier to get to that point. Sure, it isn’t perfect. There are still a few things I’d like to change -- particularly the way locations for are input in the nav system (would it really be that hard to add search by phone number functionality?).

I’ll also admit that the new and improved iDrive is not particularly groundbreaking -- Audi, Honda/Acura, Nissan/Infiniti have been continually improving their systems in the time it has taken BMW to get this point. I’d say iDrive still fails to beat them in a few ways (familiarity might be a factor here, I readily admit), but the fact that I can mention iDrive in the same breath as those other more heralded systems (without grimacing) speaks volumes about how far BMW has come. You heard it hear first, folks, iDrive sucketh no more -- it’s now a legitimate player.

Next week, "The Lohdown" will be broadcast from the Windy City, for the 2009 Chicago Autoshow. Send suggestions of things you'd like to see (and places where I should eat) to: thelohdownMT@gmail.com.

The Lohdown is published on motortrend.com every Wednesday. Please send all suggestions, comments, and spleen venting invective to thelohdownMT@gmail.com.

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Ferrari Magic India Discovery: Arrival day in Chennai

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When I arrive in Chennai, my taxi driver, Arun, informs me that monsoon season may have arrived a bit early, the sheets of heavy rain blanketing our car providing some compelling evidence. Trying to peer through the windshield, the wipers of the Tata unable to dance to the quick beat of the downpour, it's hard for me to disagree. The locals seem rather unaffected, though -- one motorcyclist wears a plastic bag over his head, another's passenger holds an umbrella, shielding both riders from the wet. Indians, obviously, don't suffer from a lack of improvisation.



Ferrari 612 Scagliettis passing ox cart

After only a mile on the road, I realize I'm in for a week of utter mayhem. The traffic is heavy, seemingly without rule, and of, well, a diverse variety. Naturally, there are the usual suspects, i.e. cars, trucks, vans, SUVs, and buses. But in India an array of other vehicles, including tuk-tuks (three-wheeled, motorized rickshaws), motorcycles, scooters, and bicycles -- all of which toot their horns and ringers as if performing Beethoven's Fifth -- transform the streets into a mosh pit of wheels. Add in throngs of pedestrians and a potpourri of on-the-loose animals -- dogs, cows, goats, and pigs, to name a few -- and what you get is a blend of traffic jam, walk-a-thon, and zoo. Making things worse, there appears to be no right of way on the road; rather, it's first come, first go, be it on two, three, or four wheels, or two or four legs.

Ferrari 612 Scaglietti side view

As we near the hotel in Fisherman's Cove, a lovely stretch of beach along the Bay of Bengal, the city landscape proves equally incongruous. Shacks and tents and dilapidated dwellings mix with brand-new factories and car dealerships, well-kept colleges, and pristine pharmaceutical plants. The scene looks like a tornado ripped through, scattering trash and damaging buildings, sacrificing only the ones the wealthy constructed. Arriving at FishCo, as the locals call it, I begin wondering, What will it be like to drive a $300,000 Ferrari through these towns, villages, and cities where conditions are a striking juxtaposition of future and past, first-world and third-world? Only one way to find out.

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Duo completes 10,000-mile safety-themed trek in Aston Martin

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The two Brits who embarked on a journey to cross the entire Asian Highway road network in an Aston Martin V-8 Vantage completed their trip yesterday, having crossed 10,000 miles between Tokyo and London. The object of the epic drive was to raise awareness for road safety, pointing to shocking statistics regarding deaths and injuries on the world's roads.

Beginning June 25, Richard Meredith and Phil Colley left Japan on the 49-day trip that saw them pass through 18 different countries, including Kazakhstan, Georgia, Turkey, Serbia, Croatia, and Germany. The Aston Martin was a development model on loan from the factory that had already surpassed the 100,000 mile mark, but despite the heavy miles, proved more than up to the task. Aston Martin CEO, Dr. Ulrich Bez (pictured at center with the Meredith and Colley), has announced the car will be auctioned shortly, with proceeds benefiting the UNICEF China fund.



It is estimated that 150,000 deaths occurred on the world's roads in the time it took the duo to complete their trip. The UN and World Bank estimate that at least 440,000 are killed and 30 million are injured on Asian roads each year, and that by 2020, two-thirds of the world's road deaths may occur on Asian roads due to the growth of the automotive industry.

An approximate 1.2 million people are killed on roads across the world each year, amounting to over 3,000 deaths per day. More information on road safety can be found at www.makeroadssafe.org.

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Audi Mileage Marathon Prologue: Dieselmania Running Wild

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Much like a faded rockstar who's found a new muse, diesel passenger cars are seemingly on the comeback in oil-burning-phobic America -- at least that's what automakers like Audi are hoping. The last time the climate was ripe for diesels to take over, Jimmy Carter was president, the Corvette had less than 200 hp, and the minivan was nowhere on Lee Iacocca's radar. Famously, or perhaps infamously, the first diesel experiment ended poorly, with customers balking at the engine clatter, the pollution, and in some cases, serious mechanical issues.



Audi Mileage Marathon diesels

Version 2.0 suffers from none of these indignities. The clatter has been virtually eliminated -- oh, sure, it's still there, but no more so than the telltale rumble of a V-8 under the hood of a Mustang GT -- the pollution has been eliminated with trick technology designed to meet California's stringent emissions regulations (unlike Europe, the U.S. has one single standard for diesel and gasoline engines), and the mechanical problems look to be a ghost of the past.

We've already sampled offerings from three of the four major European players in the diesel game -- Mercedes-Benz, BMW, and Volkswagen. Last month, we took a brand-new Mercedes-Benz ML320 BlueTEC on a cross-country voyage from Los Angeles to New York with an old 190D playing Robin to the M-Class' Batman. El Jefe MacKenzie has just finished putting major miles on a brand-new 2009 BMW 335d in Europe that will eventually be spending a year in our garage, joining the recently arrived 2009 Volkswagen Jetta TDI. Now its Audi's turn.

Audi Q7 3.0 TDI rear three quarter view

Auto Union will enter the fray next year with a 3.0L turbodiesel V-6 under the hood of its Q7 SUV. The engine makes 225 hp and over 400 lb-ft of torque and can hit as high as 25 mpg. To prove that the latter figure isn't just an empty boast, Audi is putting on the Audi Mileage Marathon, a 13-day, four-leg adventure taking journalists from New York to Los Angeles, but in a manner about as direct as our Mercedes adventure. Yours truly is on Leg Two, which runs from Chicago to Denver -- by way of Memphis, Dallas, and Amarillo. As the name implies, fuel mileage will be paramount, but there won't be any silly hypermiling tricks involved and no semis will be drafted since speed counts as well. The winner will be the person who achieves the highest average fuel economy with the highest average speed.

Audi A4 3.0 TDI

To ensure there are no shenanigans, Audi has brought IMSA along to monitor the action. For the uninitiated, IMSA -- the International Motor Sports Association -- is the sanctioning body for the American Le Mans Series among others. The ALMS is the most relevant since Audi's R10 has been dominating the LMP1 class there for several years. At the start of each day, the cars are given to us journalists with fully filled and sealed tanks, and there are instruments on board that monitor speed and fuel consumption. Topping off at the nearest Chevron is not an option. Besides the Q7, Audi also has A4s and Q5s on hand that feature the same 3.0L V-6, as well as a pair of A3s with a 2.0L I-4, though only the Q7 is a concrete part of Audi's North American product plan at this point.

Audi Q5 3.0 TDI front three quarter view

The folks at Audi have been cagey about what fuel economy the first wave was able to achieve, merely saying it was "remarkable," but the aforementioned 25-mpg figure doesn't seem out of the realm of possibility. Tomorrow's leg to Memphis is the longest of the entire escapade, with around nine hours of travel time scheduled. Is 25 mpg a reality in a full-size luxury SUV weighing north of two and a half tons? We shall see.

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Audi Mileage Marathon Day One: Chicago To Memphis

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The fuel-mileage figures for Leg One of the Audi Mileage Marathon are out and the bar for Leg Two (the Chicago to Denver trip I'm on) is set high. Several teams managed to wring more than 28 mpg out of a 3.0L diesel-powered Q7, and more than 40 mpg out of the A4 with same engine. Two teams recorded about 36 mpg in the Q5, and the duo in the lone, 2.0L diesel A3 hit 45.3 mpg. Meeting or beating those figures -- specifically those of the Q7 -- will take some serious effort. But will it be worth it?



Audi Q7 3.0 TDI front three quarter view

From the standpoint of the average Q7 diesel buyer, the answer is more than likely no. Few if any Q7 TDI shoppers will be resorting to tactics like drafting semis or sticking to 65 mph with the dedication of a Buddhist monk. Instead, they'll set the adaptive cruise control to 75-80 and forget about it until the nav tells them it's time to exit and fuel up. On a drive as long as this one, the difference between 65 and 80 is about an hour and a half. Time, unlike fuel, can't be bought at the nearest Shell station. My partner for the trip, Jennifer Geiger of Consumer Guide, feels the same way. Conflict of interest avoided. Both of us have agreed to drive our diesel chariot the way we'd drive any other car -- since that's how it will be driven by Audi's customers.

On trips of this length, misadventures are always a possibility. But they usually don't happen within the first mile or two. As pilots of Q7 No. 1, we were told to lead the caravan and follow the video car. Unfortunately, the video car was on a different wavelength from everyone else and chose to take what can be best described as the scenic route through downtown Chicago. Jennifer, a Windy City native, repeatedly expressed her concern that we were going in every possible direction except the right one. Once everyone got in sync and the journey to Memphis finally got going, the rest of the trip has proceeded without a hitch. We've made several pit stops along the way, including lunch at the Depot Supper Club in Salem, Illinois. The closest we've gotten to another misadventure was when Jennifer had an unexpected lunchtime encounter with a German TV crew who asked her why Americans don't like diesels.

Audi Q7 3.0 TDI group photo

On our route through Illinois, the seemingly endless horizon of cornfields is interrupted by the occasional curiously placed subdivision. Further south, a span of various trees is replaced by more farmland. In Missouri, cotton has replaced corn. Quite a difference from what I'm used to in Southern California. We've also had several encounters throughout the day with folks curious about our heavily decaled SUV. One gentleman, who's spent some time in Europe, recognizes the TDI acronym and proceeds to praise the oil burner. Several other people, including a friend with whom I speak on the phone, pose the usual questions upon finding out we are driving a diesel: Is it loud? Does it smell? The answer of course is no. Those misconceptions are relics of a bygone era, but these encounters underscore the challenges Audi and others face in getting the mainstream public on board.

Far from being loud and rough, the 3.0L V-6 is smooth, quiet, and plenty powerful. On the highway, it's impossible to tell that the Q7 is in fact a diesel until you put the pedal to the floor and it hustles forward without much fuss. On city streets, the engine note is just different enough to give it away as different than a gas-burning V-6. Besides the engine, the diesel Q7 is remarkably similar to our since-departed 2007 Audi Q7 long-termer, which was powered by a 4.2L V-8. Though official prices won't be released until closer to the Q7 TDI's early 2009 launch, word on the street is the base price will be far less than the Q7 4.2's $60,000-plus asking price. Before options, of course.

As for the fuel economy, the figures won't be ready until Friday morning, shortly before our 22-car caravan heads out for Dallas, but rough calculations can be made. During the 480-mile trip from Chicago to a pre-designated gas station about 40 miles outside of Memphis, the Q7 goes through only about three quarters of a tank -- an impressive range. Assuming the fuel tank in the Q7 3.0 TDI is the same 26.4-gal tank as the gasoline Q7's, this results in a fuel consumption of about 19.8 gal of fuel, resulting in a fuel economy of roughly 24.2 mpg. Slightly below Audi's claimed 25 mpg, but considering our average speed is probably somewhere north of 70 mph, it's not too shabby. It won't take much to get to 25 or 26 mpg. To put things into perspective, our V-8-powered long-termer averaged 14 mpg during its stay.

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Audi Mileage Marathon: Memphis to Dallas

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At the morning briefing, the initial mileage figures for the Chicago to Memphis leg of our Audi Mileage Marathon adventure are released. We've finished dead last with a recorded 25.6 mpg at an average speed of 62 mph in the Audi Q7 we're driving to Denver. The Q7 at the head of the mileage class has recorded 28.8 mpg for the day. Clearly, impromptu detours such as we had getting out of downtown Chicago -- combined with plenty of lead footing past the endless corn and cotton fields -- conspired to send us to the back of the mileage pack. Still, what we recorded was an impressive figure for a vehicle the size of the Q7.



Audi Q7 3.0 TDI with camera crew

The much shorter 450-mile journey to Dallas first took us back over the Mississippi River into Arkansas via the I-55 and then onto the I-40 toward Little Rock and much needed lunch. The Arkansas capital proved far more pleasant than I had ever expected and good eating was had at Mike Selig's Vermillion next to the river walk. After lunch, we were commandeered by another German television crew, this time they wanted to use our Q7 as a background for an interview with Gunter Schiele, one of two TDI development engineers on the trip. After they finished interviewing Schiele, they turned their attention to my driving partner Jennifer, who unexpectedly ended up on the business end of a camera yet again. Yours truly, happy to say, escaped unharmed.

After Little Rock and a detour to a local Wal-Mart for some necessities, the journey to Dallas is uneventful, though the scenery in western Arkansas transforms from cotton-filled flatlands to slightly hilly terrain with mixed forests on either side, offering much better scenery. In Texas, however, the flatlands return, though the cotton fields do not. In their place are strip malls and large parking lots filled with unsold pickup trucks. It is truly a sign of the times when dealers are having problems moving pickups in the truck capital of the country.

Audi Q7 3.0 TDI with camera crew

Two more encounters with civilians today. The first at an Arkansas rest stop with an older gentleman who is apparently an ALMS fan since, during our conversation about the TDI and its fuel economy, he brings up the mighty Audi R10. The second is at our scheduled gas station stop just outside downtown Dallas. While our car is being filled, a diesel aficionado in an early '80s Mercedes-Benz 240D pulls in to fuel his car. Based on his reaction, seeing the Q7 has made his day.

Audi Q7 3.0 TDI engine

Day Two's mileage should be better than that of Day One. There are no city detours, we go at a slower pace due to an advance warning about a substantial Arkansas State Trooper presence on the state's freeways, and less maneuvering is needed due to thinner traffic. Tomorrow we head for Amarillo, Texas, where we're apparently scheduled to attend a rodeo. Beyond catching the occasional tail end of a bull riding event on Versus before a hockey game comes on, my experience with rodeos is nil. It should be interesting. At around 360 miles long, the Dallas to Amarillo segment will be the shortest of our four-day trek. The shorter distance is a welcome reprieve.

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